Shipping policy

Chasing Fin is a USA-based, locally operated business in Orlando, Florida. All of our bracelets are handcrafted and hand assembled in Orlando, Florida, USA. Because of this commitment to quality and craftsmanship, orders may require additional production time before shipping.

We take pride in delivering carefully crafted products and appreciate your patience while we prepare your order.

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email from info@chasingfin.com.

Please note:
We are not Amazon Prime and do not offer same-day shipping. If you select 1-Day, 2-Day, or 3-Day shipping, this refers to transit time after processing, not the day the order is placed.

During peak seasons, product launches, or holidays, processing times may be extended.

Your order will be shipped using the shipping method selected at checkout.

Estimated delivery times:

While we do our best to ensure timely delivery, Chasing Fin is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

If you have not received your order within 3 weeks, please contact us at:

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to appear.

All packages include tracking information.

Once your order has been shipped and accepted by the carrier, the shipping carrier assumes responsibility for the package.

Chasing Fin is not responsible for packages lost, delayed, or damaged by the shipping carrier. If your order is delayed or lost, please contact the carrier directly using your tracking number.

If your tracking information shows your package as Delivered, Chasing Fin is not responsible for missing packages.

If your package is marked as delivered but you have not received it:

All products purchased from Chasing Fin are shipped via independent carriers such as USPS or other shipping providers. Risk of loss and title for items pass to the customer once the package is transferred to the shipping carrier.

If your package arrives damaged, please contact us within 5 days of delivery at:

Please include:

We will review and resolve the issue accordingly.

Customers are responsible for providing accurate shipping information. Chasing Fin is not responsible for orders shipped to incorrect addresses provided at checkout.

If a package is returned due to an incorrect address, additional shipping fees may apply.

International orders typically ship within 5 business days, excluding customs processing times.

Customers are responsible for:

These fees are determined by the destination country and are not controlled by Chasing Fin.

Chasing Fin will not reimburse:

We recommend contacting your local customs office for more information before placing an international order.

We do not currently accept international returns or exchanges.
For additional assistance, please contact: